oh yes! i've heard that india complaint for years. my best friend works for accentureThat's why I retired early from IT. Freaking 3 AM calls from India from their techies who can't figure it out. It caused a lot of health problems from sleep interruption.
Early retirement probably saved my life. I probably took my job way too seriously. However, for one of my clients, Coors, I had to make sure the beer kept flowing!