I knew one chick that worked there and I swear she did like vacation shit. That place was always a huge mystery to me as I never knew what they did
I think travel incentives were (and maybe still is) their bread and butter. sell clients vacation packages for their top performer incentive programs, handle the enrollment/ marketing/ redemption/ customer service, build a glitzy user interface (websites back in the 00's and then eventually apps), negotiate sweet volume deals with airlines, cruise operators, hotels & resorts, then print money.