Today’s American Consumer Report:
The Pre-Surgical Screener called yesterday. We’re making the second attempt at performing lithotripsy to remove kidney stones which put me in the ER on 4/18. First one scheduled for 4/25 was canceled as they rolled me toward the operating room - when they “discovered” I had an aortal aneurism that was diagnosed in 2012, and was also in my ER records from 4/18, when I was referred to their business by ER doctors. Screener signed me up for a pre-lithotripsy EKG and instruction session on how to shower with anti-bacterial soap. Issued instructions which differ from written info already received regarding when to stop taking vitamins, aspirin and prescription meds prior to 6/16 procedure. Also differed from instructions issued prior to failed 4/25 procedure. Could not/would not answer any of my questions - “that’s clinical - you should call your primary care physician who had zero involvement with the AAA repair or either of the lithotripsies.” Should I take my Covid booster for the procedure - it’s overdue? “ Call your doctor.” Couldn’t even say whether the 6/16 lithotripsy on my kidney will impact the kidney function test I am supposed to schedule on my own between 6/16 and 6/22 so that aortal aneurism surgeon can see if that repair is interfering with kidney function. “Call your doctor- who will force you to select from unhelpful phone menu selections and then talk to someone who can’t answer your medical questions.” Finally said “please have someone from the surgeon office call me.” “OK.” No call.
Called a Honda dealer - to whom former client sold his now-nameless business. Phone menu Unhelpful. Talked to “service scheduler.” Couldn’t tell me the fee for “diagnostics” - but scheduled an appointment. Asked “can we bring it and drop it off Saturday for the Wednesday diagnostics - family has travel and medical issues?” “Yes, and I’ll have someone call you today about the fee.” Potential for actual customer service? No. No call. Called them back today. “No - you can’t drop it off early - you must drop it off at the scheduled time so you can talk to the service AGENT in charge of your car - they are an important cog in our service wheel, but your convenience and inconvenience is not relevant - our policies and practices are for OUR convenience - shut up and pay.”
The National Anthem was destroyed by a really cool performer last night. It was all about HIM and the actual art can go suck a big one, as can all the fans - screw them, LOOK AT ME.
Tried to buy a recliner chair in November. Was told “cant deliver until January.” I said “OK.” January came - no call. I called them. “Will ship next week.” This same lie sequence occurred 3 more times. Last one - will ship March 10. I said if it doesn’t, money back. It didn’t. I got credit. Same business called me this week looking to schedule the delivery of the chair, which is nowin their warehouse and needs to be delivered. I told them to deliver it to the sales floor.
America is filled with incompetent businesses and employees. Report your experiences here. Then we send the list to Biden, who cured Covid just by taking the Presidential oath - HE IS OUR ANSWER! HE CAN EVEN KEEP MUSTARD OFF YOUR HAMBURGER AT MCDONALDS!
