I crunched some stats… in 2017, Twitter supported ~32,600 users per employee. In 2021, that number shrank to ~27,500. I’d bet it was even worse by this spring or summer.
Why does it take more employees to support the same number of users? Where are the economies of scale? Are users suddenly harder to support if Twitter wants to monetize them effectively?
Why does it take more employees to support the same number of users? Where are the economies of scale? Are users suddenly harder to support if Twitter wants to monetize them effectively?