it wasn't a 1-1 situation.
10+ people were giving her shit at once, so many that she couldn't possibly respond to all of them, even if she only focused on the most vile rudeness. Now and then she would take 2 or 3 of them down and make them look foolish, then 10 others would come at her even more crudely.
Sometimes you just have to realize that you're in a place with far too many losers for your own good.
Like my niece with an LGBTQ adult offspring, who fears for her safety, and today messaged me for advice about any states I know of that are less hate-filled than Indiana.
I sent here a link to this map. The worst states, appropriately, are in red. The best are dark green.
LBGTQ+ tolerance: