Is it possible to actually get a Rivals rep on the line?

[The Big Watson]

I may have been hacked. I cannot access my premium account. My email is defaulting to this old user name - not the one I’ve been using for years, so trying to change p/w’s does nothing to reconnect to my premium account.

At a minimum, I need to cancel because I’m paying for premium but unable to access it.

Any helpful recommendations would be greatly appreciated.

 

[WhyisIUBBcursed]

I may have been hacked. I cannot access my premium account. My email is defaulting to this old user name - not the one I’ve been using for years, so trying to change p/w’s does nothing to reconnect to my premium account.

At a minimum, I need to cancel because I’m paying for premium but unable to access it.

Any helpful recommendations would be greatly appreciated.

Thanks for
You credit card info. I’m currently paying for my beach trip

 

[WhyisIUBBcursed]

I may have been hacked. I cannot access my premium account. My email is defaulting to this old user name - not the one I’ve been using for years, so trying to change p/w’s does nothing to reconnect to my premium account.

At a minimum, I need to cancel because I’m paying for premium but unable to access it.

Any helpful recommendations would be greatly appreciated.

In all seriousness good luck. Even without issues this site is a nightmare to navigate

 

[IU_Hickory]

Help for Rivals

help.yahoo.com

 

[The Big Watson]

Thx for the assist Hickory. Spoke with a Yahoo rep, but will have to communicate with Rivals via “chat” M-F during business hours. So frustrating. Last time I did that I gave up waiting for Rivals to reply.

As soon as I can, I plan to cancel. Won’t go through this again.

 

[wi_hoosier]

Thx for the assist Hickory. Spoke with a Yahoo rep, but will have to communicate with Rivals via “chat” M-F during business hours. So frustrating. Last time I did that I gave up waiting for Rivals to reply.

As soon as I can, I plan to cancel. Won’t go through this again.

Do you still have to talk to a rep to cancel??? It's why I haven't been a premie for over 10 years.

 

[The Big Watson]

Do you still have to talk to a rep to cancel??? It's why I haven't been a premie for over 10 years.

I would actually prefer to speak with someone than be limited to exchanging chat messages. I don’t have time to hover over my computer hours on end to try & get an issue resolved. Shouldn’t be this difficult. As noted above, I eventually gave up last time I tried it.

 

[Jssanto]

In all seriousness good luck. Even without issues this site is a nightmare to navigate

That is why I don’t use premium

 

[Tammany Hall]

If you can’t reach Rivals, you may need to call your credit card company and ask them to stop payments to Rivals.

 

[RunninRichie]

Paying for ''info'' that hits twitter or the free board like 5 minutes later is hilarious. Never got the point.

 

[WhyisIUBBcursed]

Paying for ''info'' that hits twitter or the free board like 5 minutes later is hilarious. Never got the point.

Spending most of my time on the preemie board allows me to avoid dimwits like you. Well worth the $$$

 

[RunninRichie]

Spending most of my time on the preemie board allows me to avoid dimwits like you. Well worth the $$$

Your words cut deep. I don't know if I can recover.

 

[Tammany Hall]

??? Richie is a reasonable UK fan. The PU trolls are the issue.

 

[The Watson]

I suffered through 1.5 hours of chat with Rivals, and eventually had to create a new email address so they could transfer my premie account to it. F’ing ridiculous. I’m paid up through December, so I’ll let it go for now - since they won’t refund or pro rate.

What a racket