Did I miss it? What seemed missing to me is one simple question, how is the company doing after the change? Regardless of the CEO and his motivations, if the company's performance is better isn't that a data point of note? If it is doing worse, that also is a data point of note. The CEO is almost irrelevant.
I was reading some of the tricks Zapatos does. For example, after training they offer people a couple thousand dollars to leave and never come back. There point is that getting people out there who don't want to be there and/or would leave soon anyway is worse for the business than paying that money up front. It seems to work for them to let the employees self-select like that. I know to traditionalists it sounds crazy. But I like the idea of business not just doing the same thing they've don't for a hundred years. It gives us data to make decisions upon. In the story linked, I wish the author had focused more on how profitability has changed. Or perhaps I missed it during my skimming as I don't really care about this CEO.