100%. But we're talking about the thing a huge number of people care about above anything else...their kids. And over the last forty+ years, the unending cultural drumbeat in this country has been "getting a college degree is how you get ahead." I can't really blame parents for falling for the grift that has been the skyrocketing tuition costs arms race.
College education has taken on many of the market distortions of medical care...it's hella-complex, shrouded in roadblocks to consistent and accurate information, clouded by different prices for different people, and approached like less of a shopping decision because of loaded emotional considerations.
I don't think what Biden has done is the answer, but I also think it's foolish to just throw up our hands and say, "you signed up for this crippling debt when you were 18 and knew nothing about the world and believed institutions had your best interest in mind, so f#ck off and pay the man."
If we can find a way to come to the aid of our large financial institutions when they screw up, we certainly can find ways to help twentysomethings drowning in college debt. It doesn't have to be aid where they have no skin in the game, but ways to help them course correct are important if we want to further the idea that subsequent generations get a shot at a better life than their parents.